The Role
The Growth Mega Alliance (GMA) builds the platforms that power how HelloFresh acquires, converts, and retains customers across 18 markets and multiple brands, across five pillars: AdTech, Conversions, Payments, Communications, and Customer Value Optimization (CVO).
As Principal Engineer, you are the technical visionary for these platforms. You define architectural direction across all five pillars, lead the most consequential cross-cutting initiatives, and raise the technical bar for the entire organization. This is a hands-on leadership role - you code, review, and design alongside the senior and staff engineers who look to you as the technical lead.
What You'll Do
GenAI & Agentic Engineering Leadership
• Own GMA's GenAI strategy: identify the highest-leverage opportunities across all five pillars where AI/ML unlocks step-change outcomes, for both engineering productivity and customer-facing capabilities.
• Establish agentic development workflows — where specs drive AI-assisted code generation — and scale them from early adopters to standard practice. Build the guardrails and reference architectures that enable squads to work AI-natively.
• Develop and articulate a clear point of view on how engineering teams need to evolve in skills, process, and culture to realize the gains that agentic tools make possible.
Growth Platform Architecture
• Own the long-term technical architecture across GMA's five pillars: real-time personalization, experimentation at scale, AI/ML-driven automation, and cross-pillar data integrity.
• Lead the most complex architectural decisions (shared identity schemas, experiment assignment, AdTech-to-Conversions signal loops, payment authorization flows) and drive migrations with large impact.
• Ensure GMA platforms integrate cleanly with internal infrastructure and meet reliability, latency, and observability requirements at a global scale.
Experimentation & Personalization
• Define GMA's experimentation strategy and execution framework to optimize experimentation-based decision-making at scale.
• Own the data path from customer event to business decision: instrumentation standards, identity resolution, attribution windows, and signal quality.
Technical Strategy & Cross-Alliance Collaboration
• Define GMA's multi-year technical vision and communicate it with the precision engineers need and the clarity executives can act on. Represent GMA in company-wide programs.
• Partner with Intelligent Platforms, Consumer, and Operations Mega Alliances to drive shared architectural standards and prevent fragmentation.
Mentorship & Engineering Culture
• Coach and grow Staff and Senior Engineers across all five pillars. Foster engineering excellence through rigorous design review, strong observability practice, and honest post-incident learning.
• Champion AI-native development workflows, TDD, DDD, and DevSecOps. Set the written communication standard through your design docs and architectural decision records.
What You'll Bring
GenAI & Agentic Engineering
• Practical, hands-on experience with AI coding agents (e.g., Claude Code, Cursor, GitHub Copilot, OpenCode) in production or near-production environments — not just experimentation.
• Experience integrating GenAI into customer-facing products or internal business processes at scale, with a clear point of view on the team and cultural changes required to realize the productivity gains.
Growth Domain Expertise
• Deep familiarity with at least two of: AdTech / paid media infrastructure, funnel optimization, payment orchestration, CRM and lifecycle communications, or pricing and incentive optimization.
• Fluent in growth domain constraints: PSP behavior, consent and privacy requirements across markets, deliverability limits, attribution windows, and incrementality measurement. Experience in a multi-market subscription or e-commerce business preferred.
Technical Depth
• ~10+ years in software engineering, with ~5+ years at principal
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