Manager Solution Consulting

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.   We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.   Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.   Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. Contentsquare is hiring a player-coach Solutions Consulting Manager to lead its France & Southern Europe team: about 5 Solution Consultants covering France, Spain, Portugal and Italy. You will spend roughly half your time leading and developing the team and half personally running the region's most strategic deals. You will be the pre-sales business partner to regional Sales leaders across Enterprise and Mid-Market, for new business and growth in existing accounts. You will also lead the region's move to the Contentsquare Experience Platform (CSQ XP), for new customers and for the existing customer base. You report to the Head of Solutions Consulting EMEA and sit on the EMEA Solutions Consulting leadership team. The role is based in Paris. What you'll do Own the regional pre-sales plan • Turn EMEA and global Solutions Consulting priorities into a clear regional plan: objectives, coverage model and operating rhythm • Allocate SC capacity across segments, accounts and opportunities to get the most revenue impact • Track and improve regional performance: win rate, attach rate, SC coverage, POC conversion and deal quality Lead and grow the team • Coach and develop each Solution Consultant, adapting your style to their skills and motivation • Own hiring, onboarding, development plans and succession for your team • Give regular, direct feedback and address performance issues early • Build a team where people share what works and feel safe to try new ideas Partner with Sales • Join the regional Sales leadership rhythm: pipeline reviews, forecast calls, account planning • Work with Sales on territory and capacity planning, deal prioritisation and pipeline health • Run joint deal reviews using MEDDICC and Command of the Message, and challenge deals constructively when qualification, value or scope is unclear Stay hands-on in strategic deals • Personally lead some of the region's strategic and complex opportunities: executive presentations, competitive situations and high-stakes POCs • Set the standard for discovery, tailored demos, and Proof of Value (POVs) with clear success criteria • Tie every engagement to measurable business outcomes across our Product Portfolio (the new Experience Platform as well as Experience Analytics, Product Analytics, Experience Monitoring, Voice of Customer and our AI capabilities). Lead the CSQ Experience Platform motion in the region • Position CSQ Experience Platform with new customers and build the team's confidence selling it • Prepare existing customers for the move to CSQ Experience Platform, working with Sales and Customer Success • Feed field feedback on XP to Product and Product Marketing Work across the ecosystem • Co-sell with agencies, system integrators and technology partners, and help enable their pre-sales teams • Make handoffs to Customer Success, Prof