Trading Support Analyst

Responsibilities: • Monitor live trading systems, strategies, orders, positions, P&L, and risk. • Act as the first line of support for trading, execution, exchange connectivity, and production issues. • Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions. • Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues. • Support strategy deployments, system releases, testing, and production changes. • Monitor exchange and market events, outages, connectivity issues, and other operational risks. • Analyze trading and operational metrics to identify issues and improve processes. • Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations. • Maintain operational procedures and controls for production trading. • Participate in local trading coverage and rotating weekend coverage. Requirements: • 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role. • Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk. • Ability to troubleshoot issues calmly and effectively in a fast-moving production environment. • Strong Python or scripting skills; SQL experience is preferred. • Experience working with large trading or market datasets. • Strong analytical, communication, and problem-solving skills. • Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience. Preferred: • Experience supporting systematic, algorithmic, or market-making trading. • Experience with prediction markets, equities, crypto, futures, options, or other derivatives. • Experience with exchange APIs, FIX, order-book data, or real-time trading systems.