Stage - Support IT (Janvier 2027)

🪐 Discover our galaxy   Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:   - A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently   Ready to help shape the future of work? Your next chapter starts here! 🪐   At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive. Explore your future career  As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience.  At the same time, you will be able to invest in internal projects thanks to your proactive mindset. Key responsibilities • International Tech Support (Level 1 & 2): Support Malters across France, the UK, Spain, Germany, and Benelux. Use SIIT to solve technical issues and keep daily operations running smoothly. • Hardware Masterclass: Set up, deploy, and maintain our fleet of Mac (M5) using professional MDM tools to support our hybrid teams. • Global Asset Strategy: Keep our global IT inventory up to date and ensure all equipment is properly tracked and managed. • Building the "Company Brain": Create and improve internal guides, tutorials, FAQs, and security documentation to help every Malter find the information they need. • Mission-Critical Projects: Contribute to IT improvement projects and build internal tools that make work easier across our remote sites and offices. About you • Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation. • The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles. • Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it. • Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams. • High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently. • Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day. How to join the mission? • Interview with our Talent Acquisition and Campus Manager (30 minutes). • Interview with our IT Engineers , to discuss your experience and the role in more detail (30 minutes). • Final Interview (case study) with our Head of IT and our IT Engineer, To assess both your technical and interpersonal skills (50-60 minutes). Following that, we will welcome you at our Paris office. Malt is the perfect space to thrive personally and professionally 💫   - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris - Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships - Lunch vouchers: €9/day on your Swile card - Transportation: 50% reimbursement (any type of transport) - Free books: If you’re interested in learning more about any topic relevant to Malt’s bus