Solution Innovation Analyst

Join Pigment: The AI Platform Redefining Business Planning   Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time.   Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario.   With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.   At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. What we offer • Competitive package • Stock options to ensure you have a stake in Pigment's growth • The best health insurance with Alan Blue, entirely free for you and your family • Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility • Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France • A Learning Stipend per year, for you to develop into areas that amplify impact for your careers or personal development • Remote work stipend to have the best work station possible at home • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London • High-end equipment (based on stock/availability) to do your work in the best conditions What You'll Do: RFP Operational Support • Intake & Triage – Support the SC team and wider GTM organisation with the operational processes around incoming RFPs, prioritising and routing requests appropriately. • Document Handling – Manage the upload, formatting, and export of RFP documents, ensuring AEs and SCs have what they need in the right format and on time. • Platform & User Administration – Administer user access and permissions within Ombud, Pigment's RFP tooling, keeping the platform running smoothly for the wider GTM team and becoming a go-to resource for basic platform questions. • Status Tracking – Keep RFP trackers and dashboards current so that the GTM Org and leadership always have visibility into RFP performance. Infosec Questionnaire Support • Technical SC Partnership – Work closely with the Technical Solution Consulting team to respond to Infosec questionnaires, coordinating inputs and ensuring responses are submitted accurately and on time. • Question Routing – Triage incoming Infosec questions, handling standard items directly from the answer library and routing anything technical to the Technical SC team. Demo Automation Platform Administration (Consensus) • User Administration – Manage user access and permissions within Consensus, Pigment's demo automation platform. • Content Administration – Organise, tag, and maintain content within Consensus so that demo videos and Interactive Product Tours stay current and easy for the field to find. Content Creation & Video Editing (Descript) • Content Support – Support the creation of demo videos and other digital content, using Descript to edit and produce assets for the Video demo library. Cross-Functional Coordination • GTM Partnership – Act as a responsive point of contact for AEs on RFP status, timelines, and next steps. • Legal & Security Coordination – Work cross-functionally with teams such as Legal and Security to route questions, gather input, and get RFP and Infosec responses reviewed and signed off. • CSM Coordination – Support Post-Sales teams with the administrative steps