EPM Technical Account Manager - Paris

Join Pigment: The AI Platform Redefining Business Planning   Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time.   Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario.   With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.   At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. Additional Responsibilities: • Act as trusted advisor to our most strategic clients on technical topics, from performance best practices to Pigment's multidimensionality concepts • Partner with Customer Success to build strategies aligned to each client's roadmap and challenges • Run workspace audits and help industrialize them with AI-assisted tooling so we deliver deeper insight, faster • Build and enrich our Success Plan offering, including repeatable, AI-augmented delivery modules that raise the bar on quality • Collaborate with Product & R&D to surface opportunities for platform enhancement Minimum Qualifications: • Several years (typically 6+, or equivalent depth) in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory • Ease and credibility with clients, from platform admins to C-suite • A builder's curiosity about AI — you've used AI tools to work smarter and want to push how far that goes in an advisory context • Track record leading several parallel projects across internal and external stakeholders Preferred Qualifications: • EPM modeling experience (or a strong appetite to go deep on it fast) • Experience with AI tools/vibe coding, claude code, MCP, solution design, data architecture • Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce) • Comfort with data analysis, data flows and connections (SQL, APIs) What We Offer: • Competitive package • Stock options to ensure you have a stake in Pigment's growth • The best health insurance with Alan Blue entirely free for you and your family • Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility • Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London • High-end equipment (based on stock/availability) to do your work in the best conditions How We Work: • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations We conduct background checks as part of our hiring process, in accordance w