EPM Project Manager

Join Pigment: The AI Platform Redefining Business Planning   Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time.   Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario.   With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.   At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. What You'll Do: • Partner with Solutions Architects and other internal stakeholders to manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption • Manage Project scope, timeline and budget and ensure all project contributors are aligned on progress and status. • Accountable for internal reporting on project progress and escalation when required • Responsible addressing customer requests for project resources • Anticipate risks and Issues and drive mitigation action to drive project success • Support Solution Architects through a collaborative project management approach, effective communication and consistent processes • Manage and maintain customers relationships, ensuring that all customers attain a high level of adoption and business value from using Pigment • Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment • Develop deep product expertise and creativity to work closely with our product team on the product vision and roadmap • Participate in updating Pigment’s project management methodology • Deliver awe-inspiring presentations and trainings, provide insightful practices and structure creative solution Who You Are: • You have experience in deploying SaaS platforms across enterprise organisations • Significant experience in project management, sales or professional services at a software/SaaS company • Highly organised and strong attention to detail to make sure that deliverables and projects are completed on time. • Ability to act as a leader and a team member first supporting internal project team members in achieving their tasks with minimal disruption • Ability to act as a mediator for stakeholders with conflicting requirements and help create consensus to move towards a shared goal and outcome. • Ability to build commitment and excitement within the project team including external and internal contributors • You lead by example through showcasing empathy and strong resilience when facing setbacks • Display of growth mindset and constructive problem solving approach • Proven track record of building strong customer relationships, a deep sense of empathy and dedication • Experience in preparing and delivering presentations targeted to a senior audience • Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment • Ability to adapt to a rapidly changing product and respond strategically to customer needs • Experience meeting multiple objectives in an entrepreneurial environment with little supervision • French and English language are essential. • BA/BS degree required, MBA or other relevant advanced degree pr