Senior Business Development Manager - Operations (m/f/d)

As a Senior Business Development Manager - Operations, you will play a pivotal role in driving strategic transformations across our end-to-end operational landscape. Reporting directly to the Head of Operations Strategy & Transformation, you will own critical initiatives across warehouse fulfillment, logistics, and planning to power Westwing's growth ambitions, multi-channel scale, and international expansion. You will partner closely with Westwing leadership and cross-functional partners in Commercial, Tech, and Finance to translate strategic priorities into tangible, high-impact results. We are looking for an analytical, pragmatic, and ambitious owner who thrives in a fast-paced environment and is passionate about scaling operational excellence. This position is permanent and based in Munich.]]> • Own and execute end-to-end strategic projects across warehouse fulfillment, logistics, and supply chain planning to support scalable growth    • Lead logistics and fulfillment setup for international expansions and multi-channel growth initiatives    • Drive warehouse optimization and operational process redesign to continuously improve core business KPIs    • Spearhead digital transformation initiatives and the SaaS migration of our operations technology stack, leveraging AI and automation to enhance operational efficiency    • Collect, analyze, and interpret complex datasets to perform industry benchmarking and establish best-in-class operational metrics    • Facilitate cross-functional collaboration across Operations, Commercial, Tech, and Finance teams to align strategic goals and deliver end-to-end business outcomes   ]]> • 4+ years of professional experience in strategy/management consulting or the strategy/business development division of a leading e-commerce company    • Practical experience or strong familiarity with e-commerce fulfillment and logistics operations    • Proven track record of successful project management, with the ability to prioritize and execute multiple complex tasks simultaneously while maintaining strategic focus    • Exceptional analytical capability and data-driven problem-solving skills combined with a pragmatic, hands-on, and results-oriented mindset    • Strong collaborative approach and superior communication skills in English, enabling effective engagement as a trusted discussion partner to senior leadership   ]]> If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow — you have found it. At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living.  Here is what you can look forward to: • A high-performance culture built on trust, feedback and collaboration • An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone • In-Office Culture: 4 office days per week (Mon–Thu) dedicated to fast decision-making, high-impact collaboration, and strong team connections • Work-from-anywhere opportunities for up to 4 weeks per year — as fresh perspectives spark bold ideas • 30 days of paid holiday to rest, recharge, and come back ready to create • A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food — designed for moments that energise and connect • Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), and 20% Family & Friends discount on Westwing Collection, plus special-occasion vouchers • Wellbeing support through mental health resources, sports memberships, and preventive care • Sustainable mobility options with discounted public transport and JobRad — moving with purpose and care for the planet • Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl • One annual Social Impact Day to give back to a cause you care