Sales Operations Administrator

RaySearch develops innovative software solutions to improve cancer care. Over 1200 clinics in more than 54 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. The headquarters is located in Stockholm, with subsidiaries in the US, Europe, Asia and Australia & New Zealand. Today we are more than 485 employees with a common vision of improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination. RaySearch, a world leader in the field of software for advanced radiation therapy, is now looking for a Sales Operations Administrator to strengthen our international Sales team. About the position In this role, you will play a key part in our Sales organization, supporting efficient and well-structured sales operations across global markets. You will work closely with the sales process by supporting the end-to-end customer licensing lifecycle, helping ensure that our teams have the tools, data, and processes needed to succeed. You will act as a key point of contact for our organization regarding license issuance, renewals, verifications, and compliance. Your goal is to ensure a smooth, accurate, and customer-focused experience while maintaining adherence to company policies and regulatory requirements. As one of our CRM experts, you will be responsible for data integrity within our CRM system and guaranteeing that all licensing documentation remains accurate, complete, and fully compliant. By ensuring accurate insights and reliable system structures, you will support business decisions and contribute to the continued growth of RaySearch. You will collaborate closely with colleagues across Sales, Service, R&D, and Quality departments in an international and dynamic environment. Your main tasks: Process customers’ license applications, renewals, upgrades, transfers, etc., in a timely and accurate manner Be an expert of the licensing structure and provisioning at RaySearch Work with data quality, structure and management of data in Salesforce Follow up and monitor documentation about our customers Submit information to RaySearch’s global sales network (direct sales and distribution network) Your profile To succeed in this role, you have strong communication and administrative skills combined with an analytical and structured mindset. You are a fast learner that understands complex concepts and ideas. You are detail-oriented, process-driven, and committed to maintaining high-quality data and documentation. You are comfortable working both independently and collaboratively, can manage multiple priorities and tight deadlines. An adaptable team member who readily supports the group through peak periods. You have excellent written and verbal communication skills with a strong customer-service orientation. We would like to see that you have: Relevant university degree or equivalent education 1-3 years experience in sales support, business operations, or CRM administration Hands-on proficiency with CRM software platforms, specifically Salesforce Advanced capabilities in Microsoft Office Suite Very strong organizational and administrative skills Excellent written and spoken skills in English and Swedish Good knowledge in other languages are considered a merit. It is also an advantage (but not required) if you have experience from a software company, medical devices or healthcare industries. Our Culture  Culture at RaySeach is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our