Head of Digital – Retail to Lindex, Gothenburg

The opportunity The role combines a focused application portfolio with complex operational dependencies. A new point-of-sale system has recently been introduced and offers further development potential, while the continued establishment of new stores places clear demands on scalable processes and dependable infrastructure. You work closely with colleagues across Digital, Technology, Facilities, Properties and the wider business to turn retail priorities into sustainable digital solutions. You lead a multidisciplinary organisation that includes digital leads, developers and managers. About the role As Head of Digital – Retail, you hold strategic responsibility for the digital direction, capabilities and contribution to business performance across the company’s retail network. You translate Lindex’s overall strategy into a clear digital direction, setting priorities and driving the development of digital solutions, data, AI and technology to support sustainable growth, profitability and long-term business success. Working in close partnership with business and functional leaders, you ensure that digital priorities are aligned with business objectives and translated into tangible results. You lead digital development across the retail network, balancing reliable day-to-day operations with continuous improvement and future-focused innovation. By strengthening digital capabilities and embedding new technologies into retail operations, you enhance the employee and customer experience while driving efficiency and operational performance. You also lead competence development in new digital capabilities and ways of working, strengthening Lindex digital maturity and ability to embrace future opportunities. Through collaboration across the organisation, you ensure that digital development supports both current business needs and long-term strategic ambitions. The Head of Digital – Retail holds full accountability for the business team's digital direction, capabilities and contribution to commercial, financial, operational, sustainability and people performance. The role reports to the Chief Digital Officer (CDO). Key responsibilities Define the digital direction, priorities and roadmap for the retail area. Ensure stable operations and continuous improvement of point-of-sale systems, RFID solutions, the employee retail app and security gate systems. Identify opportunities to improve retail processes, including pricing, product handling and the establishment of new retails. Monitor system performance and lead effective incident management for business-critical retail solutions. Coordinate digital requirements with Facilities and Properties to secure connectivity, fibre infrastructure and appropriate technical retail formats. Balance operational stability, incremental improvements and the development of new digital capabilities. Lead a team of developers, digital leads and managers. Contribute to the overall digital transformation as part of the Digital & Tech Manegement Team, driving digital competence development, AI adoption and new ways of working across the organisation. Collaborate across the organization to align retail priorities with Lindex overall business, digital and technology direction. Establish strategic leadership and clear ownership of digital partners and suppliers, ensuring strong performance and alignment with business objectives. About you You understand the complexity of retail operations and recognise how even small changes in technology can have a significant operational impact. You combine curiosity about retail with sound judgement, structured prioritisation and the ability to turn business needs into workable digital solutions. You provide clarity across organisational boundaries and maintain a strong focus on stability, performance and continuous improvement. To succeed in the role, you need: A relevant university degree or equivalent professional experience. Extensive experience in digital development and tech